Track: Healthcare Systems
Abstract
The economic crisis has a significant effect on healthcare resources. The management of limited and shared resources such as operating rooms and beds is challenged by the uncertainty of demand, which can lead to unbalanced utilization of the resources through the healthcare units and decrease the satisfaction of the patients in terms of waiting Time in the hospital and the quality of the service. Therefore, healthcare services need a conceptual tool to clarify the complexity of the interactions between resources and their effects on each other. A conceptual model based on system dynamics tools is developed to figure out the factors affect the behavior of operating room theatre in a healthcare system.