12th Annual International Conference on Industrial Engineering and Operations Management

Analysis of Maintenance Management Implementation and Strategy Conceptualization: A Case Study of Hospitals’ Maintenance Management in Indonesia

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Track: Modeling and Simulation

The performance of a health facility and its components depends primarily on a proper maintenance management strategy owned. Facility managers play an essential role in maintenance management and building operations because they are the central pawns in estimating the function of all existing facilities. Hospital cleaning is increasingly becoming more critical with the awareness that pathogens can persist in the long term, coupled with the COVID-19 issue in the healthcare environment. Considering that the hospital is an essential public facility, it is appropriate to maintain its facilities and equipment to serve all stakeholders well. This research aims to assess the effectiveness of cleaning maintenance management in a group of forty-four health care facilities in Indonesia. A geometric mean is carried out to identify factors and sub-factors that are most critical to the maintenance management of hospitals. Cronbach’s alpha statistical test is carried out to verify that the survey conducted shows reliable results, continued with the Strength, Weakness, Opportunity, Threat (SWOT) matrix for drawing recommendations for future strategies.

Published in: 12th Annual International Conference on Industrial Engineering and Operations Management, Istanbul, Turkey

Publisher: IEOM Society International
Date of Conference: March 7-10, 2022

ISBN: 978-1-7923-6131-9
ISSN/E-ISSN: 2169-8767