Track: Supply Chain Management

Abstract

Digital twin plays a crucial role in mitigating supply chain disruptions and building future supply chains with resilience capabilities. This research paper utilized qualitative interviews and qualitative survey to examine the impact of supply chain digital twin in enabling supply chain resilience and develop a roadmap for digital twin adoption. The contribution of this research paper includes: 1. development of digital twin adoption roadmap, 2. identification of resilience capabilities developed in supply chain by digital twin adoption. The results from this research indicated that digital twin adoption phases consist of evaluating maturity and current state, digitizing supply chains to improve supply chain connectivity, data generation and value creation, and developing supply chain planning and monitoring platform. This research paper determined that digital twin improves supply chain visibility and decision-making capability during disruption response and recovery. The ability of organizations to modify supply chain network and maintain continuity is improved by insights and plans generated from digital twin. This research identified that digital twin supports an organization in anticipation, response, and recovery stages of supply chain disruption.