Abstract

Many companies are incorporating supply chain platforms into their business models to remain competitive in today's market. The trend is also evident in Singapore, as the country embraces digital transformation to become a leading smart nation. The adoption of supply chain technologies across different companies and industries is becoming ubiquitous. This research explores the dynamic landscape of such technological adoption by first delineating the distinctions between supply chain systems, supply chain software, and supply chain platforms. Clarifying distinctions can guide companies in navigating the differences and investigating the complexities associated with each. At large contributing to effective supply chain operations management and strategic collaboration across industries. An exploratory case study is conducted to inspect perceptions and attitudes towards the adoption of supply chain platforms in the local context. A combination of data collection techniques is used to gather qualitative and quantitative information. Companies of various sizes and backgrounds are considered, and employees at different levels – yet with exposure to the company’s supply chain – are interviewed. Findings indicate a widespread awareness of different types of supply chain platforms among employees in Singapore, and consensus perceives that the platforms can provide long-term benefits to the company, mainly by improving innovation, competitiveness, and communication. The findings are presented using a SOAR (Strengths, Opportunities, Aspirations, and Results) analysis, and, where possible, options to overcome barriers, promote the adoption, and capitalise on the benefits of supply chain platforms are discussed. The study, with its practical implications, finally recommends a framework that companies can follow to assess and facilitate the readiness for adopting supply chain platforms. These practical recommendations can facilitate informed decisions within companies. Additionally, taking valuable lessons from the Singapore context, other countries can consider the findings highlighted herein and review their application in various contexts. Comparisons and contrasts are crucial for advancing the adoption of technology in supply chains and ensuring that companies are well-prepared to navigate the evolving landscape of supply chain management and operations.