10th Annual International Conference on Industrial Engineering and Operations Management

The Effect of Website Quality Using Webqual 4.0 Method on Student's Decision in Registering at University of Kanjuruhan Malang

CHRISTEA FRISDIANTARA, KAWAKIBUL QAMAR, YUSRIEL ARDIAN & EKO FACHTUR RAHMAN
Publisher: IEOM Society International
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Track: Case Studies
Abstract

This study was conducted to find out the effect website quality to the student’s decision in registering at an educational organization. The population of this study is students who registered in the University of Kanjuruhan Malang. This paper employed linear regression data analysis. The result of this study is Information quality variable have dominant than the variable Service Interaction quality, and Usability quality. The webqual had a significant influence on the decision of respondents to register at the University of Kanjuruhan Malang.

Published in: 10th Annual International Conference on Industrial Engineering and Operations Management, Dubai, United Arab Emirates

Publisher: IEOM Society International
Date of Conference: March 10-12, 2020

ISBN: 978-1-5323-5952-1
ISSN/E-ISSN: 2169-8767