Abstract

The project focuses on designing an ergonomic drive-thru fixture to reduce workplace injuries in the fast-food sector. It addresses the occurrence of musculoskeletal injuries among drive-thru workers, caused by repetitive leaning and awkward postures during long shifts. The project aims to develop a product that minimizes these risks, improving the working environment and employee satisfaction. An initial RULA assessment indicated a high-risk score, prompting the design of a fixture that attaches to drive-thru windows, reducing the need for leaning. The project considers factors such as cost, durability, simplicity, and efficiency, resulting in the development of a mechanical fixture as the optimal solution. This fixture moves forwards, backwards, and upwards, thus reducing the need for leaning. The prototype testing showed improved ergonomic conditions, with a lower RULA score, demonstrating the fixture's effectiveness in creating a safer work environment for drive-thru employees. The project’s impact extends to reducing healthcare costs and enhancing workplace safety and ergonomics.