Track: Operations Management

Abstract

Supervising the logistics and operations associated with air cargo transportation requires the expertise of an air freight specialist. In evaluation of an air freight specialists, several potentially conflicting quantitative and qualitative criteria needs to be taken into consideration, therefore a multicriteria decision making method (MCDM) is needed. In this research, Fuzzy Analytical Hierarchical Process (F-AHP) and Fuzzy Technique for Order Preference by Similarity to Ideal Solution (F-TOPSIS) are integrated (F-AHP-TOPSIS) for assessment of airfreight specialist candidates of DHL Global Forwarding company. 15 criteria are determined with the help of 5 specialists acting as decision makers (DMs), and at first F-AHP is applied to determine criteria weights. Afterwards, utilizing these obtained weights, F-TOPSIS is implemented to rank 5 air freight specialist candidates.