10th Annual International Conference on Industrial Engineering and Operations Management

To Investigate the Relationship between TQM Enablers Applicable In Indian Engineering Educational Institutes

Ankesh Mittal, PARDEEP GUPTA & Manjot Singh
Publisher: IEOM Society International
0 Paper Citations
Track: Engineering Education

The present study aims to analyze the inter-linkages between the essential enablers of total quality management applicable in Indian engineering educational institutes. The implementation of TQM in engineering institutes can be used as a means to improve the quality, academic and research performance, students’ satisfaction level, employees’ morale, etc. In this research paper, twelve enablers of TQM implementation in engineering institutes have been identified using the literature review and expert opinion from academicians. In this study an ISM based methodology has been used to understand the relationship among these enablers. This helped in identifying the power level of each enabler which can facilitate in taking appropriate action so to enhance the overall standard of engineering education. Additionally a MICMAC analysis has also been used to examine the driving power and dependence power of identified enablers. The results show that the top two enablers such as ‘Vision of Institute’ and ‘Top Management Commitment’ are having high driving power and low dependence power, thus these two should be given additional consideration for better improvement of education level. 

Published in: 10th Annual International Conference on Industrial Engineering and Operations Management, Dubai, United Arab Emirates

Publisher: IEOM Society International
Date of Conference: March 10-12, 2020

ISBN: 978-1-5323-5952-1
ISSN/E-ISSN: 2169-8767