To optimize the process of decision making, supply chain management proposes a set of methods to coordinate the independent actors. However, the difficulty arises once supply chains are treated by different forms of risks, such as natural disasters, weather conditions, terrorist attacks or even global pandemics. This paper, based on an empirical study of supply chain actors, studies the digital transformation of supply chains during global crises. The results of our study show that it is necessary to adapt the digital transformation of supply chain as a solution to global crisis. In order to deal with this problem, a general analysis is necessary to study the effect of pandemics on the supply chain. Thereafter, the appropriate digital systems can be adapted. This paper tries to show new research directions to academics and practitioners in adaption of new digital systems.