11th Annual International Conference on Industrial Engineering and Operations Management

Public Service Motivation through Responsibility and Reward and Punishment and Its Impact on Discipline of Regional Secretariat Employees

Muhamad Chairul Basrun Umanailo
Publisher: IEOM Society International
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Track: Case Studies
Abstract

This analysis aims to examine the impact of transparency, compensation, and punishment on the discipline and morale of public services at the Regional Secretariat of the Mamuju district. This study was undertaken using a quantitative approach to describe the location of the variables measured and the relationship between one variable and the other. The population of this sample was 467 staff members of the District Secretariat of Mamuju. Determine the representative sample size of 83 individuals to consider using the Slovene formula. Path mapping is the method used for the test analysis. The findings revealed that transparency has a substantive and essential impact on the public service motivations of the Mamuju District Secretariat. Remuneration and punishment have a positive and significant influence on public services' stimulation at the Mamuju District Secretariat. Specific duties have a positive and significant impact on the discipline of the office. The Mamuju District Secretariat, remuneration, and penalties have, in part, a positive and significant effect on the domain of the Mamuju Regency Office, and the stimulation of public utilities has a positive and significant impact on it.

Published in: 11th Annual International Conference on Industrial Engineering and Operations Management, Singapore, Singapore

Publisher: IEOM Society International
Date of Conference: March 7-11, 2021

ISBN: 978-1-7923-6124-1
ISSN/E-ISSN: 2169-8767