11th Annual International Conference on Industrial Engineering and Operations Management

Social Competence and Compensation for Employee Performance through Public Services in the Office of Women's Empowerment, Child Protection, Population Control, and Family Planning

Muhamad Chairul Basrun Umanailo
Publisher: IEOM Society International
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Track: Case Studies
Abstract

This analysis aims to define, elaborate, and evaluate the effects of social competence and pay on employee performance through public service capability in the Office of Women's Empowerment, Child Safety, Fertility Reduction, and Family Planning Soppeng Regency. This study was conducted at the Office of Women's Emancipation, Child Security, Fertility Control and Family Planning (DP3APPKB) Soppeng Regency, using a causal and quantitative method. The research population was 123 workers in the Department of Women's Empowerment, Child Security, Population Control and Family Planning in Soppeng Regency. Data collection techniques are focused on evaluation, interviews, questionnaires, and documentation. Analysis of data using route analysis. The findings have demonstrated that social integrity has a significant effect on increasing workers' willingness to perform public services. The same refers to public facilities' ability, workers' ability to consider diverse views properly, whether internal to the company or external to society. Indirectly, social competence impacts performance where public services' capability becomes a strong mediator for social pretense and understanding. Moreover, the indirect impact of incentives on performance is public services' willingness to serve as a successful mediator between compensation and performance. A significant contribution of this analysis is the variable of social competence, which is used as a particular variable. Assuming that social competence is a separate competence in general, social competence stresses the abilities possessed by workers based on expertise and skills and the capacity to recognize one's situation emotionally.

Published in: 11th Annual International Conference on Industrial Engineering and Operations Management, Singapore, Singapore

Publisher: IEOM Society International
Date of Conference: March 7-11, 2021

ISBN: 978-1-7923-6124-1
ISSN/E-ISSN: 2169-8767