11th Annual International Conference on Industrial Engineering and Operations Management

The Impact of Health Staff Competence and Standard of Road Services on Healing of Patients by Compliance with Drinking Medicines

Muhamad Chairul Basrun Umanailo
Publisher: IEOM Society International
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Track: Case Studies
Abstract

This study aimed to evaluate and examine the impact of the skill of health workers and the standard of outpatient care on the recovery of TB patients, either directly or indirectly, via adherence to the Binanga Health Centre Mamuju Regency. This research used a comprehensive method of a survey performed at the Binanga Public Health Centre, Mamuju Regency. This study's population was pulmonary TB patients who were declared to be healed and had full treatment with a total population of 137. The number of participants in this research was 102 people utilizing the Slovin formula with data collection methods in questionnaires and technical route analysis (path analysis). The findings of this analysis indicate that health workers' expertise has a positive and significant impact on the enforcement of medications in the Binanga Health Centre, Mamuju Regency. The standard of outpatient care has a positive and significant effect on the compliance of medicines in the Binanga Health Centre, Mamuju Regency. The competence of health workers is positive and significant.

Published in: 11th Annual International Conference on Industrial Engineering and Operations Management, Singapore, Singapore

Publisher: IEOM Society International
Date of Conference: March 7-11, 2021

ISBN: 978-1-7923-6124-1
ISSN/E-ISSN: 2169-8767