Track: Business Management

Abstract

The global outbreak of Covid-19 has had far-reaching effects on countries worldwide, influencing various aspects of life, economies, and markets. As a result of government policies, organizations have been compelled to adopt remote working arrangements. Within this context, the performance of employees becomes a crucial concern for organizations. To effectively navigate the pandemic and develop a capable and adaptable remote workforce, organizations need to prioritize the development of their human capital. Hence, this review paper focuses on exploring employee training during the Covid-19 period in Malaysia. The findings highlight the importance of training and development programs in successfully navigating the pandemic, as they offer numerous benefits and significantly influence employee performance.  A great shift to digitalization of training is noticed with 86% of the companies shift their training and development programs to online, 76% of the companies plan to increase their online training programs, and 68% found online training to be equally effective. However, organizations face specific challenges when implementing virtual training, including the inadequacy of traditional programs and methods, limited collaboration and engagement, difficulties in assessing training outcomes, and issues in sustaining trainees' participation. Additionally, the paper recommends that organizations explore and utilize existing training programs and technologies, while investing further in digitalization and virtual training initiatives.