Track: Case Studies

Abstract

The research aims to examine the effect of human resource quality and professionalism on organizational engagement, the impact of human resource quality, the professionalism of civil servant investigators, and the corporate commitment to employee efficiency. The effect of the quality of human resources and professionalism on the performance of employees by organizational engagement. This approach to analysis is quantitative. A survey of 200 people using a sampling method to sample the Civil Servant Investigators at the Land Transportation Management Centre of the XIX Region, South Sulawesi, and West Sulawesi Provinces. Methods of analysis of data using a route analysis and a Sobel test. The results of the assessments and investigations carried out indicate that the efficiency of human resources and civil servants’ investigators' professionalism have a positive and vital impact on organizational engagement. Also, it was found that the efficiency of human resources, the integrity of civil servant inspectors, and the corporate meeting had a positive and vital impact on employees' performance. In addition, the quality of human resource and civil also have a positive and indirect influence on employees' performance through organizational engagement.