Track: Graduate Student Paper Competition

Abstract

The management of facility maintenance has become increasingly crucial in the retail sector. By attempting to boost production, enhance equipment efficiency overall, and simplify effective and efficient maintenance, this research can help to extend worldwide competition. This paper's analysis of the maintenance practices at several convenience stores to provide more information on the retail store's maintenance practices. The data is obtained from a survey at several convenience stores in Jakarta. Afterwards, the questions were created based on the main variables of maintenance management characteristics in the literature review. The first section of this paper, which is based on the literature, examines the traits of preventive maintenance. The second section is the outcome of research on preventive maintenance in the retail sector. A final list of six preventive maintenance characteristics was added in the questionnaire. The characteristics were rated by store management. Based on the store manager's reaction on a five-point Likert scale, the criteria for preventative maintenance were evaluated. All attributes get an average rating of approximately 4 or higher (out of 5).