Track: Supply Chain and Logisitcs Competition

Abstract

The higher education sector spends a large percentage of the total revenue receipts on purchases of goods and services annually. It also faces multiple challenges with regards to its supply chain processes, such as deficiencies in implementation of internal controls relating to supply chain management and procurement. Other challenges include ancient systems and technology inefficiencies. These inefficiencies in procurement processes affect major research activities by having long lead times for research equipment. The aim of the study is to evaluate the efficiency of a procurement process for research equipment by conducting a survey among the users of this process. A survey was conducted at the using a sample of 108 participants from institution’s faculties. It was found that there were various issues and inefficiencies in the procurement process and ERP System such team responsiveness, order accuracy, time taken to prepare and approve requisition and asset registration time. The paper ends with propositions for improvement techniques to be utilized for further study and continuous improvement.