Track: Supply Chain and Logisitcs Competition
Abstract
Since reverse engineering (RE) leads to a tremendous impact on product quality, customer satisfaction, and the level of customer loyalty and retention, increased attention is given to the supply chain process. In this paper, a framework for RE is built for an electronics manufacturing company using PERT (Project Evaluation and Review Technique) while considering financial and political limitations. Prior to this effort, RE efforts at the organization were being conducted on a case-by-case basis. By implementing this framework, the organization can better plan, optimize, and document RE activities. The status and features of this new RE framework will be presented and future improvement recommendations will be given.