Artificial intelligence has begun to be applied to various industries such as manufacturing, medical care, and transportation, and the distribution industry is one of the fields where artificial intelligence is applied at the forefront. In retail, artificial intelligence can be applied in virtually any area where businesses need to make strategic decisions, such as store location selection, staff recruitment, sales forecasting, and inventory management. Artificial intelligence will also change the shopping environment perceived by consumers. This shift can be seen in the shopping search and purchase process, shopping site design, and the rise of artificially intelligent robots serving as skilled salespeople. These AI-led changes can be summarized as reading and adapting to customers minds, and are expected to fundamentally change the future of the distribution industry. Considering the rapid development of artificial intelligence technology, domestic retailers are far behind, so it seems that more attention and investment in the field of artificial intelligence will be needed in the future.

Keywords

Artificial intelligence, AI, Distribution Industry, deep learning and future industry