Track: Supply Chain and Logisitcs Competition

Abstract

Since Covid-19 had been declared a global pandemic by the World Health Organization (WHO) on March 12, 2020, various policies have been made by governments around the world, one of which is a lockdown. This policy interrupts companies from being able to manufacture and distribute their products causing supply chain disruptions. The healthcare industry is one of the supply chains that has been significantly impacted by the pandemic. There are severe shortages of personal protective equipment (PPE) and other medical supplies for Covid-19 treatment in hospitals around the world. One of the countries that experienced a disruption in the healthcare supply chain was Indonesia, due to its dependence on medical supplies from other countries, there was a ban on exports during the lockdown.  It is important to adopt Supply Chain Resilience (SCR) because of the dependencies in the supply chain. When SCR is adopted, a Key Performance Indicator (KPI) is required as a tool to monitor and measure supply chain resilience performance. In this study, the indicators collected from the literature review, there are 9 indicators which are: security, knowledge management, visibility, risk management, collaboration, agility, flexibility, redundancy, market position, and 42 sub-indicators for supply chain resilience. Afterward, the indicators and sub-indicators were validated by several experts by filling out questionnaires. Using modified kappa (k*) for validation, eight healthcare experts validated 41 sub-indicators with a value of k* is more than 0.60.