Track: Senior Design Project Competition / FYP Competition

Abstract

The Methodist portal, myMU, is a platform used at MU that allows students, faculty, and parents to access different resources and information. The portal serves both undergraduate and graduate students, which also includes online students. Many of our peers have mentioned that the interface could be daunting for first-time users and lacks instructions on how to navigate each tab. Recently, there have been updates to the student portal and one of the goals they were able to achieve was downsizing the student portal from 18 to 8 tabs. However, the faculty portal has not been revised; we hope to help streamline it. This research aims to evaluate both the student and faculty portals to enhance user experience through user surveys/focus groups and by incorporating the International Standards Organization (ISO) standard ISO 9241, which addresses the accessibility of interactive systems to meet the needs of users.