Track: Operations Management

Abstract

The main objective of this study is to develop a chatbot that helps minimize the negative impact of the new normal on college students’ well-being. In order to do that, the researchers also determined the physical and psychological impact of the Covid-19 pandemic on college students in the Philippines. To assess the impact of the Covid-19 pandemic, the researchers conveniently surveyed 328 college students who are currently enrolled in online classes and are living in the Philippines. The data gathered were analyzed using IBM SPSS and Microsoft Excel. The test of normality has revealed that there is enough evidence that there is a significant impact of the Covid-19 pandemic on the physical (p (0.000) <0.05) and psychological well-being (p (0.000) < 0.05) of college students. Furthermore, the study has revealed that there are factors that make the students more vulnerable to experiencing physical discomfort and psychological distress. On the other hand, the study has revealed that there is a weak to negligible correlation between the demographics of the college students and the physical and psychological impact they were experiencing during the pandemic. Furthermore, there is a weak correlation between the physical impact and the college students’ human attributes while there is a moderate correlation between the psychological impact and the college students’ human attributes. 

Keywords

Well-being, COVID-19, Pandemic, College Students, Multi-Criteria Decision Analysis