13th Annual International Conference on Industrial Engineering and Operations Management

Communication Factors That Enable Effective Project Outcomes In The South African Construction Industry

MURENDENI LIPHADZI & Nhlalala Michelle Liphadzi
Publisher: IEOM Society International
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Track: Modeling and Simulation
Abstract

The construction industry is composed of various organizations and individuals. This creates a complicated environment requiring effective leadership and teamwork for the project to succeed. This, by implication, requires that the project teams communicate effectively to build solid relationships. This article aimed to ascertain communication factors that enable success in the construction industry. Combinations of primary and secondary data were used in the process of carrying out the research. The primary data were obtained from the use of closed structured questionnaires. Secondary data was obtained through a survey of related literature from existing sources. The questionnaire was sent to professionals working for the built environment clients, consultants, contractors, and government departments. Subsequently, outputs were analysed and interpreted. Several factors were found to be efficient in enhancing the effectiveness of project management through communication. These include; ongoing communication between project teams and communicating the scope of the project. The article presents an overview of critical communication factors in the construction industry and provides a new leaf to enhance construction project management.

Published in: 13th Annual International Conference on Industrial Engineering and Operations Management, Manila, Philipines

Publisher: IEOM Society International
Date of Conference: March 7-9, 2023

ISBN: 979-8-3507-0543-0
ISSN/E-ISSN: 2169-8767