12th Annual International Conference on Industrial Engineering and Operations Management

COVID-19 Vaccine Logistics Process Improvement Using Business Process Reengineering

Dyah Ayu Azzahrah Fikri & Muhammad Dachyar
Publisher: IEOM Society International
0 Paper Citations
Track: Supply Chain Management

To tackle COVID-19, the vaccine needs to be distributed massively and rapidly. In reality, some problems are found in COVID-19 vaccine distribution, including inefficient order management, time-consuming bureaucracy, and missed flights that lead to the withdrawal of vaccines to the distribution center. Supply chain management plays a significant role in ensuring the distribution efficiency of the COVID-19 vaccine. This paper aims to design the improved outbound distribution of the COVID-19 vaccine in Indonesia to increase logistics performance using Business Process Reengineering. Observation is conducted to gain primary data of this research, and time is obtained from historical data. The process is mapped using Business Process Model and Notation (BPMN) and simulated using iGrafx software. This study results in a radical improvement of the COVID-19 vaccines' outbound distribution, which changes the process time from 74,57 hours to 35,81 hours, with implementation Information
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Published in: 12th Annual International Conference on Industrial Engineering and Operations Management, Istanbul, Turkey

Publisher: IEOM Society International
Date of Conference: March 7-10, 2022

ISBN: 978-1-7923-6131-9
ISSN/E-ISSN: 2169-8767