Track: Business Management

Abstract

The expansion of coaching in firms reflects its potential use as a tool to improve human capital and the firm itself. Nevertheless, coaching in secondary school students is lagging some way behind the practice, and there is a need to expand this kind of research of explaining how the coaching process proceeds and its outcomes. The objective of the paper is to report the pre-post programme result before the coaching process has begun. The sample consists of 47 form-six students and 26 teachers in one public school in Kuala Terengganu as a pilot project. Our results show that the students and teachers expect different expectations of the programme. These include obtaining good results in the exam, increasing students' motivation and confidence level, guiding the students in problem solving, and gaining various learning skills. We hope coaching will help the students improve their academic performance and help them self-coach to find the solutions.

Keywords: Coaching, employee performance, competitive advantage, organisation, managerial, Malaysia context