Track: Information Technology/Information Systems
Abstract
This paper proposes a knowledge management system that enables supporting and supplementing higher learning education particularly, in the Department of Industrial Engineering and Operations Research. DennIE’s goal is to assist the department in enabling in and out of class knowledge be accessible to its community. Knowledge such as technological, procedural, and conceptual can be submitted, reviewed, approved, stored and shared. This helps the whole department in supplementing student education by further enriching and widening educational resources. A group of users were asked to test and use DennIE. A customer satisfaction survey was then administered and yielded promising results in Denny’s effectiveness and usefulness.