Track: Decision Sciences
This study aims to determine how much influence transformational leadership style and soft skills competencies have on employee performance through work effects at PT Pegadaian Regional Office (Kanwil) VI Makassar. This research approach is quantitative. The population is all permanent employees of PT Pegadaian Kanwil VI Makassar 2, as many as 217 employees, with the technique of determining samples using solving so that a sample of 141 respondents was obtained. The data analysis method uses path analysis while processing data obtained through the dissemination of questionnaires using Smart PLS. Based on research, the result is that transformational leadership style and soft expertise competencies influence employee performance effectiveness. Soft competencies influence employee performance, while transformational leadership does not affect employee performance. Furthermore, transformational leadership and work effectiveness affect employee performance through work effectiveness.