1st Australian International Conference on Industrial Engineering and Operations Management

Improvement of Employee Performance at One Stop Administration Services (SAMSAT) Office in Takalar Regency Through Leadership and Employee Training and Motivation as Mediation Variable

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Track: Decision Sciences
Abstract

This research aims (1) to analysed the influence of leadership and employee training on motivation at One-Stop Administration Services (SAMSAT) Office In Takalar Regency; (2) to analysed the influence of leadership and employee training on employee performance at One-Stop Administration Services Office In Takalar Regency; (3) to analysed the influence of motivation on employee performance at One-Stop Administration Services Office In Takalar Regency; (4) to analysedd the influence of leadership and employee training on employee performance through motivation at One-Stop Administration Services Office In Takalar Regency. This research was applied in One-Stop Administration Services Office in Takalar Regency. The sample uses purposive sampling, that is, sampling based on specific considerations or criteria—all samples of 95 respondents at One-Stop Administration Services Office in Takalar Regency. A method of data used is the live interview to the many involved in the problem under discussion and give a questionnaire for employee according to research conducted. Data analysis was done using descriptive analysis and path analysis. The results of an analysis of shows that 1) leadership and employee training is an influence on motivation at One-Stop Administration Services Office In Takalar Regency; 2) leadership and employee training is an influence to employee performance at One-Stop Administration Services Office In Takalar Regency;3) motivation an influence to employee performance at One-Stop Administration Services Office In Takalar Regency; and 4) leadership and employee training an influence to employee performance trough motivation at One-Stop Administration Services Office In Takalar Regency.

Published in: 1st Australian International Conference on Industrial Engineering and Operations Management, Sydney, Australia

Publisher: IEOM Society International
Date of Conference: December 21-22, 2022

ISBN: 979-8-3507-0542-3
ISSN/E-ISSN: 2169-8767