Track: Supply Chain and Logisitcs Competition

Abstract

Chemical industry is a company that processes the main raw material in the form of pine resin. This company faces the challenge of complexity in the organizational structure, which causes the company to find it increasingly challenging to plan and manage. If it is not addressed, it will impact the difficulty of communication between the company and supply chain partners, which also affects the effectiveness and efficiency of the supply chain in the company. Therefore, an evaluation of the company's supply chain performance is needed, which aims to identify indicators that can represent the company's supply chain flow process and determine the value of supply chain performance in the chemical industry. This study uses the Supply Chain Operation Reference Model (SCOR) method to discuss the supply chain performance measurement. Measurements are made based on 5 core processes, and performance metrics are presented as Key Performance Indicators (KPI). Then, each metric is weighted using AHP. According to the results of the study, it was found that the achievement of the company's performance was 82.42% which was included in the pretty good category.