11th Annual International Conference on Industrial Engineering and Operations Management

A Review of Structural Relationship of the Factors that Influencing Job Satisfaction and Job Performance Literature: Mini-Review Approach

Fairul Hisyam Mat, Ahmad Munir Mohd Salleh, Jumadil Saputra & Abdul Talib Bon
Publisher: IEOM Society International
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Track: Business Management
Abstract

Numerous researchers have been paying more attention to organisational and occupational stress and its effect on job satisfaction and job performance. By utilising some reading materials, still exists the gap of study that recommends adding supervisor support. In line with these gaps, the present study seeks to understand the structural relationship of driver factors that influence job satisfaction and job performance. The mediating role of supervisor support on job satisfaction and job performance literature has collected from the various relevant sources. This study designed using a qualitative approach through review literature. Reviews on green and sustainable finance were conducted by reading and analysing 20 peer-reviewed journal articles and summarised in two tables, namely article journal and publisher distribution and article category on the basis of the subject. This study's results are that organisational and occupational stress has a significant effect on job satisfaction and job performance. Also, job satisfaction has a significant impact on job performance. Supervisor support has mediated the relationship between organisational and occupational stress on job satisfaction and job performance. We conclude that supervisor support plays an important role in increasing employee satisfaction and indirectly effect on job performance. Future study needs to examine the multigroup analysis and add other variables, such as workload, job stress, etc.

Keywords: Organisational and occupational stress, job satisfaction, job performance, supervisor support

Published in: 11th Annual International Conference on Industrial Engineering and Operations Management, Singapore, Singapore

Publisher: IEOM Society International
Date of Conference: March 7-11, 2021

ISBN: 978-1-7923-6124-1
ISSN/E-ISSN: 2169-8767