Track: Technology Management

Abstract

This study tries to explore the previous literature retrieved from Scopus databases regarding the factors that affect the adoption of digital payments. We screen the papers following PRISMA method. Following a systematic literature review method, a final sample of 64 research articles was identified and analyzed. The publication year of the articles are ranging from 2014 to 2022. The method that is most widely used is a quantitative method with the method of collecting data using a survey or questionnaire. We use NVIVO 12 Plus to analyze the data. The most widely used theories in adopting digital payments are TAM and UTAUT. Security is the most often factor that is used in digital payment adoption. Digital payments have merits as well as drawbacks, but still, the benefits are outnumbering the barriers.  Digital payments provide convenience to all generations from younger users like gen z and millennials to older generations including x generations and baby boomers. Future research can focus on the security of digital payments and consider the impact of technological advances on adopting digital payment.This study tries to explore the previous literature retrieved from Scopus databases regarding the factors that affect the adoption of digital payments. We screen the papers following PRISMA method. Following a systematic literature review method, a final sample of 64 research articles was identified and analyzed. The publication year of the articles are ranging from 2014 to 2022. The method that is most widely used is a quantitative method with the method of collecting data using a survey or questionnaire. We use NVIVO 12 Plus to analyze the data. The most widely used theories in adopting digital payments are TAM and UTAUT. Security is the most often factor that is used in digital payment adoption. Digital payments have merits as well as drawbacks, but still, the benefits are outnumbering the barriers.  Digital payments provide convenience to all generations from younger users like gen z and millennials to older generations including x generations and baby boomers. Future research can focus on the security of digital payments and consider the impact of technological advances on adopting digital payment.