Track: Supply Chain Management

Abstract

The rapid growth of IT industry worldwide has created lot of business opportunities but still there is a huge competition in this sector. To be competitive, today's supply chain professionals in the technology sector must optimize every area of their supply and logistics operations. The key to doing both is effective supply chain management. To overcome that competitive stress all the industries are trying to improve the production of their supply chain. Industry 4.0 technologies are emerged as a solution for them to resolve all their issues and get some competitive advantage. The terminology “Industry 4.0” was devised to depict the fourth industrial revolution. The implementation of the Industry 4.0 techniques like Internet of Things, Big data etc., to every aspect of the end-to-end supply chain is called as Supply Chain 4.0 (SC 4.0). It places actuators everywhere, create networks all over, automate all the things, and inspect everything to remarkably enhance performance and customer satisfaction. Hence, the purpose of this paper is identifying the key performance measures of the impact of industry 4.0 on SCM in IT industry through literature review. Later we are going to evaluate the performance measures of the SC 4.0 in IT industry by employing Fuzzy AHP technique and there finding the ranking of the performance measures according to their importance.