Track: Service Systems and Service Management

Abstract

The purpose and operation of prisons has been the subject of official and unofficial scrutiny for decades. Despite a lengthy history of excellent jail administration, scholars, lawmakers, the government, and companies have been interested in prison reform or effective management. To turn convicts into law-abiding citizens, the government needs to highlight their human rights and quality of life The Department of Correctional Services (DCS) is responsible for providing prisoners with a secure, safe, and compassionate environment and establishing rehabilitation and reintegration programmes. This research has been conducted in two parts. In the first phase, the researchers will assess existing legislation and offer appropriate jail management rules and services. The team will study prison management philosophy to achieve a balance between inmates' rights and correctional services. In the second part, the researchers will examine whether current rules need to be changed to provide effective jail regulation and correctional services. All data sets, laws and regulations will be examined to create a model for successful jail management that balances regulation and correctional services. The investigators intend to study the best practices and the impact of COVID-19 on correctional services. The extensive and rigorous literature review (SLR) will help to find improvement areas, conduct a survey, validate ideas, and implement the suggestions practically.