Track: Modeling and Simulation
Abstract
The COVID-19 Pandemic has revealed organizations’ vulnerability and increased the need to ensure employee work engagement (WKE). Utilizing the conservation of resources theory (COR), this study investigates the influence of friends and family supports (FFS), employee resilience (ERS), self-efficacy (SFE), and supervisors’ supports (SST) on employees’ work engagement. Data was collected from 259 knowledge workers in Malaysia and analyzed using Smart PLS-SEM 3. The findings revealed that ERS, SFE, and SST significantly influence WKE. However, FFS does not have a significant influence on WKE. The results of this study contribute to the COR theory and have practical implications.