The increasing number of COVID-19 cases has proven to have a significant impact not only in health area but also on the global economy. Tenants/restaurants are not allowed to accept dine-in customers if there are many confirmed cases of COVID-19 in their area. Delivery solutions can solve the dine-in problem, but customers face other problems that can occur when food/beverage is being delivered: the delivery person opens the package and eats it without the customer's acknowledge and some even spit on the food/beverage. These overwhelming incidents have an impact on lowering the level of customer trust to buy food/beverage from tenants/restaurants because COVID-19 is an infectious disease that uses air as a medium that attacks the respiratory system and can also spread through droplets of saliva. We developed an innovative delivery box solution called BeeDelibox (BettEr DELIvery BOX) which can keep food/beverage hygienic while been delivered to customers. Internet of Things (IoT)-based delivery box is specially designed to be opened only when the customer gives the authorization to delivery person to open it. This novel solution can keep food/beverage hygienic when delivered to customers.
Pervasive, Internet of Things, Delivery Box, Access Control System and Authorization