Track: Business Management

Abstract

Sports tourism has contributed several significant benefits to the destinations that host activities such as economic boosts, both direct and indirect, are chief among these advantages. Direct spending on host facilities, hotels, restaurants, and entertainment venues by sports tourists stimulates the local economy. However, it is important to study the public facilities and recreational development of sports tourism. It aims to ensure the development of public facilities and recreational in this country has implemented in a comprehensive, coordinated, and integrated manner. Thus, this study is written to provide an understanding of public facilities and recreation development for sports tourism. This study designed using a qualitative approach through review literature. Review on public facilities and recreational development was conducted by reading and analysing 30 peer-reviewed journal articles and summarised in two tables, namely article journal and publisher distribution and article category basis of the subject. This study finding is the best management. Safety of equipment and maintenance guidelines creates a more dynamic model and provides benefits to the community and provides the best facilities to local users. In conclusion, although many studies have shown a positive relationship between service quality and consumer satisfaction, further research on this relationship, especially in new concepts related to public facilities and recreation still needs to be continued to strengthen better comfort levels.

Keywords: Public facilities, recreational development, service quality, consumer satisfaction, sports tourism