3rd South American International Conference on Industrial Engineering and Operations Management

An Empirical Study of Student Acceptance toward SaaS-Based Academic Information System: an extended UTAUT model

Reny Nadlifatin, Abd Rahman & Satria Fadil Persada (Paper ID 621)
Publisher: IEOM Society International
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Track: Technology Management

Software as a Service (SaaS)-based academic information system has become a new trend in system procurement in universities, particularly in Indonesia. With the various advantages of SaaS-based academic information system, many universities have finally chosen to switch to this service model. The paper examines the factors influencing college student acceptance toward SaaS-based academic information systems with an extended UTAUT model with Trust and Quality of Service (QoS). Data were collected from 338 college students and analyzed with Generalized Structured Component Analysis (GSCA). This study reveals that the significant predictor of SaaS-based academic information systems is performance expectancy, effort expectancy, social influence, and facilitating condition. Further result and discussions are discussed.

Published in: 3rd South American International Conference on Industrial Engineering and Operations Management

Publisher: IEOM Society International
Date of Conference: May 10-12, 2022

ISBN: 978-1-7923-9159-0
ISSN/E-ISSN: 2169-8767