Track: e-Business/e-Service/e-Commerce

Abstract

The government issues many regulations and public services for society and these regulations continue to change along with changes in people's lives. However, not all societies are aware of changes in government regulations that have the potential to cause public dissatisfaction and violations of government regulations. E-government is a system built by the government which one of its functions is to provide public services for society and the community. With the increasing use of information technology, the government can use this technology to improve public services to society and the community by building a system that focuses on distribution and updating of information, especially information related to changes in government regulations and public services. On the other hand, with the increase in mobile technology used by society, the distribution of information from the government to society can use mobile devices. The purpose of this research is to help the government socialize regulations and changes to government regulations to make it easier for society to manage relations with the government. The research method uses a qualitative approach through observation to identify problems with government services to society. Literature studies are used to find alternative solutions with an information technology approach.