Track: Business Management

Abstract

The success of the tertiary education sector development in Medan, North Sumatra Province has highly dependent on tertiary governance institution, particularly the management of STIE Medan. The STIE's depends on the quality of its human resources (Lecturers). The present study examines the effect of serving leadership, compensation and works environment on competence and affective commitments and its implication on STIE Lecturers performance in Medan, North Sumatra province, Indonesia. This study is designed using a quantitative approach through a survey questionnaire collected from 248 STIE permanent lecturers. This study applies two types of analysis: descriptive statistics and inferential statistics (path analysis). The study results found that serving-leadership, compensation and work environment significantly affect competence and affective commitment among STIE permanents lecturers. Also, competence and affective commitment have a significant effect on STIE lecturer's performance. In conclusion, we successfully identified the variable of serving leadership, compensation and work environment, competence and affective commitment that influence the STIE lecturers' performance.

Keywords: Serving Leadership, Compensation and Work Environment, Competence, Affective Commitment, and Performance.