Track: Information Technology and Information Systems

Abstract

Locating available healthcare facilities and other medical services has been in demand since the Covid-19 pandemic and post-pandemic. With technological advancement when it comes to location mapping, GIS or Geographic Information Systems are useful tools for locating hospitals and laboratory testing facilities other than hospitals. The remaining challenges in finding healthcare facilities were the absence of a referral system that prevents the opportunities from locating appropriate healthcare facilities and getting medical advice from hospitals regarding medical tests, and procedures. Patients often skip the first level of facilities to seek care from level 2 and 3 facilities, which can lead to the increased cost to receive health care, as there is no effective referral system. The study aimed to benefit healthcare access in the Philippines by providing accurate information gathered from outpatient care services. This study provides assistance to those who struggle with the accessibility to services for health-related issues. The system has the opportunity to aid citizens to gain region-wide information about available laboratory facilities. This study also aims to aid and benefit future research on the integration of at-location mapping technology in healthcare.