5th European International Conference on Industrial Engineering and Operations Management

Fostering workforce engagement in Industry 4.0 through development plans: concept, model and prototype of a digital tool

Tiago Bastos, Juliana Salvadorinho & Leonor Teixeira
Publisher: IEOM Society International
0 Paper Citations
Track: Masters Thesis Competition

All organizations need results to survive and, technology, because of its possible benefits, becomes something attractive to try to achieve "such" results. However, technology without qualified personnel to use it, does not bring the intended advantage. There is therefore a clear need to develop employees with the aim of being able to fulfill the requirements of the "new" roles. In addition to competence, employee involvement also has positive impacts on organizational results. Career plans, are good engagement promoters and can also promote a more capable workforce. Thus, the main objective of this paper is to propose the concept of a tool that can facilitate the management of the individual development plans. This study was conducted with the following methodology: a literature review, in the first phase, and 9 semi-structured interviews in the second phase. Therefore, a concept of a tool emerged that not only helps people to develop individually, but also the collective. Inherent to this artifact are different concepts such as: data visualization with Lean tools, to help in the decisions and in the visualizations of the goals' status and coaching tools to help the person's positioning and facilitate the detailing of the next steps at the career level. In this way, it is believed that this tool can impact very positively on the workforces of the future, making them more ready for the challenges that the industrial context poses.

Published in: 5th European International Conference on Industrial Engineering and Operations Management, Rome, Italy

Publisher: IEOM Society International
Date of Conference: July 26-28, 2022

ISBN: 978-1-7923-9161-3
ISSN/E-ISSN: 2169-8767