5th European International Conference on Industrial Engineering and Operations Management

Identifying LARG relationships in SCM through the House of Quality

Izunildo Cabral, Susana Duarte, Ana Paula Barroso & Rogério Puga-Leal
Publisher: IEOM Society International
0 Paper Citations
Track: Supply Chain Management

In the current context of such high uncertainty in which supply chains are operating, implementing something from the Lean, Agile, Resilient, and Green (LARG) paradigms can promote competitive advantage in Supply Chain Management (SCM). However, the merge/mixture of paradigms implies trade-offs among the attributes of the supply chain, as some are positively related, generating synergies, while others are negatively related, generating divergences.The purpose of this paper is to identify the relationships between LARG paradigms in SCM. A decision-support tool regarding the LARG paradigms is proposed based on the House of Quality relationship matrix. To do so, a set of requirements to satisfy customer expectations as well as a set of performance measures must be identified. The two most appropriate sets, defined and ranked by a panel of experts, are used to build the relationship matrix, which is used to explore how each performance measure is related to each customer’s expectation. This work is an embryo of a new approach to the analysis of the interrelationships between the LARG paradigms in SCM. Such an approach will help academics and managers to better identify the trade-offs between the LARG paradigms, contributing to the development of more sustainable and competitive supply chains.

Lean, Resilient, Green, Supply Chain Management, House of Quality.



Published in: 5th European International Conference on Industrial Engineering and Operations Management, Rome, Italy

Publisher: IEOM Society International
Date of Conference: July 26-28, 2022

ISBN: 978-1-7923-9161-3
ISSN/E-ISSN: 2169-8767