Track: Human Factors and Ergonomics
Abstract
The hospitality industry encompasses various sectors such as tourism, gastronomy, entertainment, and accommodation, including restaurants, retail and grocery stores, bars, cruises, hotels, and other industries that provide service trades to their customers and visitors. As such, hospitality workers face particular challenges that can put their safety and health at risk. Especially considering the current years of working amid a pandemic, workers could be more likely to pose a health risk from being exposed to a severe virus. Hospitality is an important sector of the tourism industry. It employs millions of people and contributes hundreds of billions of dollars to the global economy due to the popularity of upscale restaurants and fast-food outlets.
Keywords
risk, safety, health, hospitality, CIVID-19.