Track: Business Management

Abstract

Human capital components are seen as critical knowledge resources for long-term success. As a result, knowledge sharing has become an essential component of organizational innovation. Individual and organizational learning, performance, job satisfaction, and creative behaviors are predicted in knowledge sharing. Personal objectives and needs, according to experts, have a significant impact on human behavior, such as creativity and innovativeness. Most need-based motivation theories assume very identical fundamental needs. Achievement, affiliation, and power describe the three basic psychological needs. This study aims to contribute to current research on McClelland's Needs Theory in knowledge management, especially team knowledge sharing. The research used Rasch Model analysis and Multiple Regression to examine McClelland's Theory of Needs in team knowledge sharing among knowledge workers in a service-oriented business. These Rasch results prove that team knowledge sharing varies greatly depending on the needs for achievement, affiliation, and power. While the regression analysis results also reveal that the need for achievement is greater than the effect of the need for affiliation on knowledge sharing. On the other hand, the need for power has a detrimental influence on information sharing.

Keywords
Mc. Clelland's needs theory, Team knowledge sharing, Innovative behavior, Rasch Model, and Service Business.