Track: Supply Chain Management
One of blockchain functions in improving firm’s supply chain is adaptability. The ability of logistics service provider to adapt to current condition and seizing upon the opportunities being presented will be at the heart of each supply chain stakeholder’s success. In this research, supply chain adaptability relates to ability of logistics service provider in adapting to market change encompasses strategies, products, and technologies. Whereas supply chain resilience is capability of a supply chain of logistics service firms to prevent disruptions and to reduce the impact of disruptions through developing required level of readiness, quick response, and recovery. The research aims to examine the effect of supply chain adaptability on performance of logistics service firm through supply chain resilience. The study used quantitative and survey cross sectional method. The research model consists of three variables namely supply chain adaptability as independent or exogenous variable, supply chain resilience as mediator variable, and performance of logistics service firm as dependent or endogenous variable. Indicators of supply chain adaptability consist of quick response, shifting, resilient, digitalization; Indicators of supply chain resilience consist of flexibility, redundancy, visibility, and collaboration; Indicators of firm performance consist of finance, customer, internal process, and growth. The research used questionnaires or g-form and purposive sampling technique to collect data with sample size 100 logistics service firms in Indonesia. The study tested four hypotheses by using SEM (Smart-PLS) both direct and indirect effect then discussion and implication were discussed further.
Supply Chain Adaptability, Supply Chain Resilience, Firm Performance, Logistics Service Provider.